Refund policy
Return and Refund Policy
Our Commitment We want you to love every product from Beauty & Bloom. If you're not completely satisfied, we're here to help.
Returns We accept returns within 30 days of delivery. To be eligible, items must be unused, unopened, and in their original packaging. Due to the nature of our handcrafted skincare and soap products, we cannot accept returns on opened or used items for hygiene reasons.
Non-Returnable Items
- Opened or used products
- Gift cards
- Sale or clearance items
Refunds Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.
Exchanges If you received a damaged or defective item, we'll gladly exchange it. Please contact us within 7 days of delivery with a photo of the damage at [your email].
Return Shipping Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.
How to Initiate a Return Email us at [your email] with your order number and reason for return, and we'll guide you through the process.